Get
That Foot in the Door
Once you have your foot in the door, you can start
selling. No foot, no sale.
Those are the words of a great 20th
century
expert on communicating. And he was
right.
When I was a child it was quite common for
door-to-door salesmen
(usually they were men) to arrive at the door.
They could be selling encyclopedias, vacuum cleaners, cleaning
products,
burglar alarms … usually something that needed demonstrating. Once the salesman had his foot in the door,
it was virtually impossible to get rid of him.
How we hated it! But
the salesman knew his commission depended on his getting in the house. He really didn’t care whether we liked it or
not! All he cared about was making a
sale. And more often than not, the
householder ended up buying, if only because it was the only way to get
rid of
him.
Victor Kiam the boss of Remington was known as a
super
salesman. He tells how as a youngster
learning the trade he was told to present his product to an audience
likely to
be bored. He got hold of a live monkey
and kept it hidden in a velvet cage which he took into the room with
him. Once in, he let the monkey out and
allowed
it to run loose among the audience.
Of course, they all collapsed – some with
laughter, some in
panic. Victor simply shouted his
message “Buy Pepsodent!,” scooped up his monkey and left the room.
When you’re writing your sales message as a
copywriter, just
remember ONE thing. The people reading
DO NOT WANT to be sold anything. They
MAY want the benefits of what you have to sell them, but they don’t
know this
yet.
You have a split second to get their attention. If
you don’t get it, they will bin your
sales letter, or surf away with the click of a mouse.
Quick! Stop them!
Get your foot in the door!
How?
I mentioned that the prospects have no desire to
hear what
you have to say. But they DO have
desires and needs, which you are using your product to tap into. (If your product DOESN’T tap into people’s
needs and desires, why are you wasting your time trying to sell it?)
Top of the list of most people’s needs and desires
are:
- Financial freedom
- Love
- Self-improvement
- Health
To get your foot in the door as a copywriter, you
have to
make it instantly clear in your headline that what you are offering
satisfies
one or more of these desires. I say
“in your headline”, because that’s what the headline’s for. If it doesn’t make this clear, people won’t
read any further. So you’ll never get
to demonstrate your
product.
A dating coach site had a headline that started
off:
“Ssshhh!
My girlfriends would kill me if they knew I
was about to reveal…”
This aroused great curiosity in people who were
already
looking for ways of attracting the opposite sex!
One famous salesletter
for a financial institution
had a new
penny pasted to it. The headline
read
“It is a
Marvelous thing – the power of money to make money.
This
little
penny saved since the beginning of the …. Association would today be
worth $75.
That
is the way
money grows.”
This letter aroused an amazing amount of attention.
That really was the foot in the door.
You get the picture.
If your headline doesn’t grab people’s attention in the first
split
second, the rest of your message is a waste of time.
Remember – no foot, no sale.
Get Inside Your
Reader’s Mind
Have you ever read an article and felt a powerful
contact
with the writer? Just as if that person
REALLY understood you and was speaking right to you?
It doesn’t often happen with an article. Even
less often with a sales letter. But when
it does, you find yourself pulling
out your credit card.
If you can write your copy from a perspective
where you can
see it from the point of view of the reader, you have an advantage over
99
percent of people who write copy. If
you empathize with your reader, your copy should be head and shoulders
above
that of anyone who doesn’t.
Get inside your readers’ minds.
Why do you think they are at your site? Do
you think it’s because they want to hear what you have to
say? Or because they are keen for you
to sell them something? I don’t think
so.
They are there because they have a desire. Or
a problem that needs solving.
Suppose you are selling a healthy diet product. Your
visitor may know with her mind that she
NEEDS a healthy diet. But preaching at
her about the beneficial effects of a healthy diet on heart, blood
pressure
etc. will leave her cold.
She may be searching because her deep desire is to
attract
people with her beautiful body. Or she
may have a daydream about reclining on an exotic beach in a bikini and
drawing
admiring or envious looks Or just be
desperate to improve her self-image.
She may never even have spoken to anyone about these desires and
dreams. But if she reads your copy and
sees that you know where she’s coming from, your product is as good as
sold.
How are relationships formed?
When you meet someone and feel the two of you
have an instant rapport, why does it
happen?
Very often it’s because you understand each other,
or
realize you have something in common.
It may be a problem or difficulty.
You may find you’ve both been through a broken relationship, or
both
have a difficult teenage kid, or both have serious hip pain. Whatever it is, you find for the first time
that someone understands where you’re coming from.
You can talk about it for the first time and know that someone’s
listening. The bond that forms is often
the strongest type of bond.
When you can show your customer that you really
understand,
that you have been there, that you appreciate and grasp the problem,
you have
an instant bond even if the two of you have never met.
And once your customers are convinced that you
genuinely
understand the problem, you can easily and gently lead them to the
solution.
But remember – this is about being REAL, not about
faking or
using clever words.
If you personally haven’t been through that
problem, then
find somebody who HAS and use that person’s story.
But don’t invent it – it won’t work.
Learn to write from the heart and get through to
your reader,
and you have learnt the most valuable lesson in copywriting.
Seven
steps to
Preselling your Product
You need to buy a new car.
There are two car showrooms in
your neighborhood, so you go
along to
showroom A.
The moment you appear in the forecourt, an eager
assistant
darts out, grabs you by the lapel and proceeds to apply the hard sell. All you can
think of is escaping before you
are forced to sign anything.
You then go along to showroom B.
A pleasant staff member greets you and invites you to sit
down. He talks through with you your
interests, aspirations and requirements.
He then discusses the pros and
cons of different cars that might
meet
your needs, and lets you wander round and look at different models.
Which showroom are you more likely to buy from? Salesman
B knows that at this stage it’s
information you are looking for. The
last thing you want is to be pushed into buying something before you
are ready.
Almost every new web marketer makes the mistake of
jumping
straight into “selling” the product.
You take your visitors straight to a sales page and wonder why
you
aren’t making any sales. Those
who
learn to PREsell find an immediate jump in their sales figures.
Why? Because
visitors to your site aren’t looking to be sold something.
They are looking for information. So
give it to them. Make
them welcome
and let them relax and
browse.
The lesson is: write to PRESELL, not to sell.
- Check what your visitors see when
they
first arrive at your site. Make sure it
has a clean, simple look, with an easy-to-read font and easy navigation
from one page to another. Make your
visitors feel that the site is for THEM and you really want them there.
- This step is really important. Build a picture in your mind of your target
customer. WRITE DOWN the description: male
or female? What age group? What socio-economic group?
What sort of occupation? What
sort of family? What sort of interests? The
more detailed you make it, the more vivid your picture of the customer
will be. Then keep this person in your
mind as you write your copy. Address it to
them as if they were standing in front of you. Gauge
their reaction. Are you getting through to
them? Do they like what you’re saying – if
not, change it!
- Use a simple and direct style. This has been said so often.
Yet copywriters still seem to think that obscure words and
long involved sentences are more impressive. Maybe
they are! It’s just that people won’t read
them! Just keep remembering how easy it is for the visitor to click the
back button and return to the search page. If
you bore them, they certainly will.
- Provide information.
Your visitor has come here for information.
So provide it. Your aim is to
show that you know about your subject. The
more information you provide, the more the visitor will come to respect
your expertise, and the more CONFIDENCE you will build up.
- Show your PASSION.
If you have a passion for what you’re writing about, let it
show through. Your delight and enthusiasm
will make you a real person as nothing else will. It
has been said “Passion is the best pre-seller”. It
creates a bond straightaway between you and your customer.
- Over-deliver.
Your customer is looking for information so over-deliver it. Don’t just provide facts and figures. Show that you care about their best interests. Think what their needs are and meet them, over
and above what they expect. Think what
their dreams, desires and aspirations are and fulfill them. Remember people are driven by emotion not
logic. Tap into their emotions. Think of why you bought your house. It’s more likely to be because you fell in
love with it, than because of its list of features.
Make them fall in love with the idea you are putting across
to them.
- Be honest. If
you aren’t, none of steps 1-6 will be any use. Present
both sides of a product or service. Lyrical
blah-blah just washes over people. They
know that no product or service is perfect so they will respect you for
pointing out the imperfections. All they
want to know is, that the benefits TO THEM outweigh the downside. This way, your recommendation will carry so
much more weight.
If you have done all this right, your visitors
will:
- have TRUST in you as a genuine
person;
- have CONFIDENCE in you as an expert;
- form a BOND with you as a friend.
They will feel you have their best interests at
heart, and
will believe you when you recommend a product to them.
You won’t have to apply the hard sell.
If you presell successfully, your sales will take
care of
themselves.
Five
Steps to Hypnotizing your Readers!
The whole point of
copywriting is to GET YOUR READERS TO DO
WHAT YOU WANT THEM TO DO. Right?
You want them to
download something. So they download
it. You want them to buy something. So
they buy it. You want them to subscribe
to something. So they subscribe to it.
So how do you,
the copywriter, get people to do what you want them to do?
You hypnotize them! We
all know about stage hypnotists – how
they get people to do whatever they say. They
do this by using their powers to bypass the
subject’s conscious mind
and make direct contact with their subconscious.
In the
same way
you the copywriter can use the power of words to bypass people’s
conscious
minds. This means bypassing all their
inhibitions and all their logic, which might tell them that they don’t
really
NEED the product, or they should put the money in a savings account! It gets straight to their subconscious,
where their desires and emotions live. Now
you work on these to get them to TAKE THE ACTION
YOU WANT THEM TO
TAKE.
- Get your readers to relax. Suggest your readers do something relaxing: turn
on some soothing music; close their eyes for a few moments; take a few
deep breaths. The more relaxed they are,
the more receptive they’ll be.
- Put your prospects in a trance. By a trance I mean being so powerfully
focussed on a feeling, thought, idea or emotion that they become
oblivious to any distraction. I’m sure you
have had the experience of being so engrossed in a book or TV program
that someone else in the room can speak to you several times and you
don’t even hear them. That’s a trance. Well, in copywriting, you
can put your prospects in a trance by using a compelling headline or
visual. For instance, if you are
selling an e-book on eliminating credit-card debts, you can start off:
“Imagine a life without living paycheck to paycheck!”
Then ensure every word, every phrase, every
sentence is powerful enough to make them continue to focus on your
offer.
- Trigger your prospects’
imagination. Imagination can be so
powerful that it can influence your conscious mind to take action. For example, if you imagine what you are going
to have for dinner, it can make your mouth salivate and your stomach
rumble – it can even make you smell and taste it! Eventually
you have you go and get it! That’s how
powerful imagination is. So in copywriting
appeal to smell, touch, sound and vision. For
instance: Your dazzling new Lexus - delivered to your door. Your neighbors will view it standing in your
driveway in all its shining glory. Get
inside and smell that new car smell – can’t you just smell it now? Feel the luxury as you sink into the cushiony
seats – start the engine and hear that quiet luxurious purr…”
Appeal to your readers’ senses to keep them in a trance. Use the power of words to get them to imagine
whatever you want them to imagine. “Sit
back, close your eyes, imagine you are on a luxury cruise in the
Pacific…hear the gentle waves lapping the sides of the boat… the breeze
rustling the palm trees on the distant shore…”
It takes practice, but if you as a copywriter
can learn to write like this you will find it is very powerful in
influencing your readers.
- Tell your readers what they are
feeling. For example, “As you continue to read this letter, you
feel your problems slowly disappearing…” “As
you start reading this article, you find yourself becoming filled with
excitement as you begin to see what our product can do for you…” This
is a powerful copywriting concept! If you
have successfully followed the earlier steps and accessed your readers’
subconscious minds, they will feel what you tell them they are feeling!
- Combine a command with an
assumption (which is what real-life hypnotists do). In
your copywriting, instead of saying “This product gets results”, say,
“The further and further you read into this web site, the more you will
realize the life-changing effects of this product.”
Instead of saying, “Buy this product now!”, say
“By the end of this letter, you will have no doubt that investing in
this product will be the best decision you ever made.”
So
by hypnotic copywriting
you use the power of words to plant mental images in your readers’
mind, and
thus create the state of mind YOU want them to have.
There is
nothing unethical about this. It is simply
taking your skill in using the
power of words to its ultimate stage – persuading your readers to do
what you
want them to do. This is what
copywriting is all about!